Bad experience eco2 fractional laser with Dr Bernie Liu

Overall rating

Answered my questions

Made me feel confident

Staff professionalism

Overall waiting time

After care follow-up

very bad outcome, there is a grid/ trackline almost 4cm long appear on my right cheek. until now still havent smoothen. I am going to the smc . the staffs always put my calls to the boss ms Natalie who kept accusing me of telling lies when  I want to show the doctor the outcome after the last treatment. the prominent trackline was deep and wide. I send pic to them but was reply by the boss threathen to call police if I go to their shop. there is no chance I get to see the doctor. it has been 9 months but the scars is still there. they accused me of extortion,asking for free treatment when none of these happen and the doctor accused me of scratching my face. why would I spend 1500 for 3 sessions to destroy my face. I am facing depression as people kept looking,it also affect my job as I work at the counter.

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