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All 20-year-old Chai Wai Chuan wanted was a nose just like Adam Levine’s, the lead vocalist of the popular American band “Maroon 5”.
Now, he has a crooked nose, is in pain, and will have to undergo corrective surgery.
According to The Star, his woes began when he responded to a flyer advertising the services of an aesthetic clinic in Kepong.
The doctor he met on Nov 16 told him he should not be satisfied with a nose job alone.
“The doctor recommended double eyelid surgery and epicanthoplasty (inner corner fold removal), along with nostril refinement to complement the nose job,” Chai said at a press conference organised by the MCA Public Services and Complaints Department here yesterday.
Without going through any preliminary tests, he underwent all four surgical procedures the same day after paying RM18,800 with a credit card, he said. The whole operation lasted five hours.
Before that, he signed as instructed, a document whose contents he claimed he did not understand because he was not proficient in English.
A week after the surgery, he said his nose was still swollen and hurting.
“Around this time I also realised that my nose was crooked, with one nostril bigger than the other.
“At the follow-up consultation, the doctor tried to straighten my nose with only his fingers, hurting me even more.
“I went to the clinic again on Dec 15, when the staff members said they were not responsible for my condition because I had signed an indemnity form,” Chai added.
Chai lodged a police report at the Ampang station on Dec 18, and sought expert opinion from the plastic and reconstructive surgery department of Hospital Kuala Lumpur the next day.
A specialist there told Chai that his nasal bridge was deviated, hence the crookedness, and he would have to undergo corrective surgery.
MCA Public Services and Complaints Department head Datuk Seri Michael Chong said Chai’s botched surgery was the fifth such case he had encountered this year.
He said that all the surgeries had been performed by “fly-by-night” doctors who set up base in Malaysia through local fixers, usually run beauty centres.
“A few complainants even said that their surgeries had been done in cheap hotel rooms,” said Chong.
Chong added that the department would study Chai’s case from a legal standpoint and take action so he could “at least get a refund”.
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